This Privacy Statement is effective from 1st August 2023. This policy may be updated occasionally, therefore, it may be wise to check regularly for any changes. By visiting this site you are consenting to the ways of working outlined within this statement.
How We Use Your Personal Data
Your contact information (eg telephone number/email) will be used in response to any enquiry or query you may have, to arrange or change appointments and to provide other information in relation to your enquiry.
Confidentiality
Your privacy is valued and this personal information will not be shared with any third parties. Information provided is entirely confidential with the exception of: legal obligations to disclose your personal information and/or disclosure in order to protect your wellbeing, for example in the event of being at risk of serious harm or abuse.
Cookies
Cookies are small files stored on mobile phones or computers. The majority of websites use cookies in order to give you the best experience in relation to speed, security and efficiency. This website does not use cookies to collect personal or sensitive information or to communicate data to third parties.
Data Collection
Data is received through our secure email accounts and is collected only in order to respond to enquiries. Data will be stored for no longer than necessary in line with GDPR regulations and only for the reason it was first obtained. Legal requirements with regards to tax or accounting means that it may be necessary to keep your data for up to a period of six years.
You are entitled to request access to any of the personal information that is kept about you. Should you wish for your personal data to be removed from our records, please send an email with this request and your information will be deleted at the earliest opportunity. Please note that if counselling is being received it is necessary to retain information in order to maintain contact with you. You also have the right to request that any personal information held by us is amended or updated at any time.
HJ Therapy (Helen Jennings) is registered with the Information Commissioner’s Office (ICO) CO in compliance with the Data Protection Act 1998.